Tourist Card Feedback | Bank of St Helena Ltd

Title of the document Online Banking Log-In Title of the document Tourist Card Log-in

Tourist Card Feedback Form

This feedback form is for Tourist Card users who have used their cards on St Helena or Ascension Island

We appreciate your feedback

Name

First

Last

(optional)

How would you rate the following experiences

	Excellent	Good	Neutral	Difficult	Very Difficult
Finding information about the Tourist Card	ExcellentFinding information about the Tourist Card Excellent	GoodFinding information about the Tourist Card Good	NeutralFinding information about the Tourist Card Neutral	DifficultFinding information about the Tourist Card Difficult	Very DifficultFinding information about the Tourist Card Very Difficult
Registering for a Tourist Card	ExcellentRegistering for a Tourist Card Excellent	GoodRegistering for a Tourist Card Good	NeutralRegistering for a Tourist Card Neutral	DifficultRegistering for a Tourist Card Difficult	Very DifficultRegistering for a Tourist Card Very Difficult
Locating and downloading the Tourist Card App	ExcellentLocating and downloading the Tourist Card App Excellent	GoodLocating and downloading the Tourist Card App Good	NeutralLocating and downloading the Tourist Card App Neutral	DifficultLocating and downloading the Tourist Card App Difficult	Very DifficultLocating and downloading the Tourist Card App Very Difficult
Loading and topping up the Tourist Card	ExcellentLoading and topping up the Tourist Card Excellent	GoodLoading and topping up the Tourist Card Good	NeutralLoading and topping up the Tourist Card Neutral	DifficultLoading and topping up the Tourist Card Difficult	Very DifficultLoading and topping up the Tourist Card Very Difficult
Using the Tourist Card at shops and stores	ExcellentUsing the Tourist Card at shops and stores Excellent	GoodUsing the Tourist Card at shops and stores Good	NeutralUsing the Tourist Card at shops and stores Neutral	DifficultUsing the Tourist Card at shops and stores Difficult	Very DifficultUsing the Tourist Card at shops and stores Very Difficult
Unloading the Tourist Card	ExcellentUnloading the Tourist Card Excellent	GoodUnloading the Tourist Card Good	NeutralUnloading the Tourist Card Neutral	DifficultUnloading the Tourist Card Difficult	Very DifficultUnloading the Tourist Card Very Difficult

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Did you experience any issues or difficulties with your Tourist Card?

Do you have any additional comments on the Tourist Card experience?

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